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A simple rule to remember.... "IF IN DOUBT - DON'T"
Personal Security - At Home, On the Street or While Travelling
Australian Dept of Foreign Affairs Travel Advice - Check before travelling overseas.
INTRODUCTION
The most serious obstacle to personal safety is an attitude of complacency or fatalism.
Comments like “It can't happen to me” and “if it's going to happen then it's going to happen” amount to dangerous thinking.
Recent political events throughout the world have changed, but not necessarily diminished, the threats you face.
The information presented here is general. Not all the information applies to all situations.
It should be noted that this information is offered purely as a guide, these are not “Must Do's” or “Essential information by
which you should arrange your security”, merely suggestions on ways to minimise your risk. Obviously there are many other methods
you could use, some expensive, others cost free, the suggestions here are merely basic.
Threat categories
- War
Unfortunately Civil and International Wars do occur frequently across the globe, many countries are caught up
in these events and the traveller should not assume they will not be affected. There is little you can do in this situation other
than remaining calm and seeking your embassies assistance to leave.
- Terrorism
Terrorism is an ever present threat in most countries today. There is little you can do to prevent being caught up
in a Terrorist act, short of staying cooped up in your bathroom at home. You should remember that the security measures in place at Air Ports, Public Transport Systems and Public
Buildings are there to limit the occurrence of terrorist activity. You should be thankful for - and patient with - these security
measures, they are there for your protection.
- Natural Disasters
Another threat you can do little to avoid, especially in certain areas. You can limit the chance
of being caught in one by staying away from danger areas like Fault Lines, Active Volcano's, Hurricane and Tornado Hotspots etc, but natural
disasters can, and do, hit the strangest places unexpectedly. The best thing you can do is not panic.
- Criminal Activity
Today, the most prevalent threat you face, and the one over which you CAN have some control, is
crime. A criminal attack against you or your family can take place at any time, anywhere, as can a fire or other disaster.
However, with crime you can influence what happens to you - by assuming more responsibility for your own security.
Residential Security
Alarm Systems Information - You should read this before signing any contracts.
Residential security is a critical component of any personal security program.
The following guidelines should be used when reviewing your residential security.
All entrances, including service doors and gates, should have quality locks, preferably the deadbolt type.
Check the following:
- Doors - should all have good solid locks, preferably multiple locks.
(Front Door, Rear Door, Garage Door(s), Service Door(s), Patio Door, Sliding Glass Door, Guest House etc)
- Windows - should all have 'window locks' installed and security grilles attached.
(particularly childrens bedroom windows, ground floor windows and bathroom windows)
- Fire Safety - Install Smoke Detectors, Install Fire Extinguishers on all floors.
Keep at least one fire extinguisher on each floor, and be sure to keep one in the kitchen.
(Show family members AND household help where they are and how to use them)
- General
- Do not leave keys “hidden” outside the home.
- Leave an extra key with a trusted neighbour or colleague.
- Keep doors locked even when you or your family members are at home.
- Lock louvered windows - especially on the ground floor.
- Have locks installed on your fuse boxes and external power sources.
- If you have window grilles and bars, review fire safety.
- Do not block bedroom windows with permanent grilles if the windows may be used for emergency exit.
- If you have burglar or intrusion alarms, check them regularly and utilise them.
- Periodically check smoke detectors and replace batteries where necessary.
- Keep flashlights in several areas in the house. Check the batteries often, especially if you have children in your home.
(They love to play with flashlights!)
- A family dog can be a deterrent to criminals. But remember, even the best watch-dog can be controlled by food or poison.
- Do not install separate “doggy doors” or entrances. They can also give small intruders access.
- Choose a location that offers the most security. The less remote, the safer your home will be, particularly in a neighbourhood
close to Police and Fire protection.
- Know your neighbours. Develop communication with them and offer to keep an eye on each other's homes, especially during trips.
- If you observe any unusual activity, take note of it and advise others. If you feel it is necessary, report it to Police.
- Establish safe family living patterns. If you understand the importance of your contribution to the family's overall security,
the entire household will be safer.
- While at home, you and your family should rehearse safety drills and be aware of procedures to escape danger and get help.
- Educate family members and domestic help in the proper way to answer the telephone at home, never give out information such
as being alone, no adults at home, property address or family names etc.
- Vary daily routines; avoid predictable patterns.
- Know where all family members are at all times.
- Use these same guidelines while on leave or in travel status.
Establishing a Safehaven
At some stage you may be subject to a home invasion by criminals, in such an event it is wise to have a safe room (or safehaven)
where family members can hide.
Follow three basic steps in setting up a safe-haven in your home:
- Designate an internal room, making sure it is secure and difficult to enter once locked
- Install a two-way communications system and/or telephone; and
- Furnish the safehaven with an emergency kit.
It is highly unlikely you would spend more than a few hours in a safehaven; however, the supplies listed below are suggested for
your maximum safety. A security officer can tell you more about how to select and secure your safehaven.
Hint - all else failing, the bathroom in most homes has water, toilet, is solid and lockable, worth a thought
The following is a checklist of possible safehaven supplies.
- Mobile Telephone (make sure it is charged at all times)
- Fire extinguisher
- Fresh water
- Supply of food
- Flashlight and, where possible, portable flouro lam.
- Towels or Gaff Tape to block gaps around the door, in case intruders try to introduce gaseous materials.
- Extra batteries
- Toilet facilities
- Medical/first aid kit
- Other items for your comfort
It is important that all family members know where this room is and how to secure it. Children should be instructed to move to
this room immediately if danger is apparent, they should NOT wait for the adults and should secure the room once inside.
Children are at the highest risk as they can be easily threatened and, in some cases, used to create threat.
Such a room must be easy to open from the inside but extremely difficult to enter from the outside once secured. Children must
be taught to open the room only when they believe it is safe to do so. For maximum security you should choose a “safe word” or
'phrase” that every family member knows and understands. This way any person, child or otherwise, inside that room, will NOT
open the door until they hear that word or phrase.
Home Security While You Are Away
- Notify your family or “trusted” neighbours of your departure and return dates but don't otherwise publicize your travel or
vacation plans.
- Leave contact numbers with appropriate people.
- Arrange to have a friend or colleague pick up your newspapers, mail, or other deliveries daily.
- Secure your home. Close and lock all windows and doors. Don't forget to lock garage or gate doors.
- Consider purchasing timers to turn on outside and inside lights automatically at various times throughout the night.
- Check outside lighting and replace older light bulbs. You don't want a light burning out while you are away.
- Ask a friend or colleague to check your residence periodically, ensuring your air conditioning is functioning and that timers
and lights are working.
- The decision to set the automated alarm system may vary from region to region. Power outages and brownouts may trip alarm
systems. Check with your security company for advice on setting alarm systems when you are away for long periods of time.
- Unplug all unnecessary appliances such as televisions, stereos, and personal computers.
- Mow your lawn just before leaving; make arrangements to have someone mow it again if you will be gone for an extended period
of time. Also arrange for watering, if that is likely to be needed.
- In the winter, make arrangements to have someone shovel walkways in areas of snow or sweep leaves in Autmn. At a minimum,
have a neighbour walk from the street to your door several times.
- If possible, ask a neighbour to park a car in your driveway (if you are taking yours).
- If you use a telephone answering machine, turn off the ringer on the telephone. If you don't have an answering machine,
unplug or turn off ringers on all telephones. Do NOT leave a message on your machine which tells people you are away.
- Lock all jewelry, important papers, currency, and other valuable portables in a safe place such as a safe deposit box or
home safe.
- Ensure all personal and home insurance policies are up-to-date and that your coverage is adequate.
Personal Security While Travelling
- Notify family and/or friends of your departure and return dates, but don't otherwise publicize your travel or vacation plans.
Leave contact numbers with appropriate people.
- Check plane, train, and bus times before you travel.
- Sit near other people or near aisles or doors. Learn the location of emergency alarms and exits.
- Stay awake and alert when using public transportation.
- Consider purchasing special clothing or accessories to hide your passport, money, or credit cards.
- Keep the majority of your funds in traveller's cheques and hidden; carry some in your wallet or handbag.
- Use a money clip, attach it in some way to the inside of your pocket/handbag with small chain or chord.
- Do NOT carry your credit cards or passport in the same place/pocket as your cash.
- Keep valuables out of sight and luggage close at hand. If carrying a handbag, keep it in front of you, closed, with the
fastening toward your body. Keep a wallet in your front pants pocket.
- Let go if your bag is snatched.
- Do some research on the area you are visiting. Talk to your security company or government agency regarding travel advisories
or warnings.
- When travelling, dress casually; dress down where appropriate.
- BE AWARE AND RESPECTFUL OF LOCAL CUSTOMS.
- Don't wear excess jewellery. Reduce wallet and purse contents, particularly cards denoting affiliations, memberships,
accounts, etc.
- At airports, proceed through security checks and go to the boarding area as quickly as possible. These areas are usually the
most secure in the airport.
- In any crowded situation, be aware of any crowding or jostling, even if it appears innocent. This is often a ploy by
pickpockets to distract you.
- Be very careful any time you use a telephone calling card. Fraudulent uses of these cards is on the rise. Look for people
observing your card or your fingers as you dial your code. Avoid being heard giving the number to local telephone operators.
Personal Security in Hotels
- Do not discuss your business or travel plans in public areas where they may be overheard.
- Discuss your travel plans and movements during your stay, with as few people as possible.
- Selecting a hotel room on the third to fifth floor generally will keep you out of reach of criminal activity from the street
but still within reach of most fire truck ladders in case of emergency.
- Do not entertain strangers in your hotel room - EVER.
- Be alert to overly friendly locals who may have criminal intentions. They may offer to take you to a “special” restaurant.
Their ruse may be to offer drugged refreshments or even to lure you away for others to rob you.
- Never leave valuables in your hotel room exposed or unattended, even in a locked suitcase.
- Place valuables—money, jewellery, airplane tickets, credit cards, passport etc. in a hotel safe deposit box or room safe.
- Familiarize yourself with escape routes in case of fire or other catastrophe.
- Use the door chain or bolt lock whenever you are in your room.
- Use the door viewer (peep-hole) before opening the door to visitors.
- Do not discuss your room number while standing in the lobby or leave your room key on restaurant or bar tables.
- Keep your room neat, this way you will more easily notice disturbed or missing items quickly.
Fire Safety at Home
Statistics about fire are frightening. About 30,000 people are injured and nearly 4,800 die from fire each year around the world.
Differences in fire codes, building and electrical standards, and even firefighting capabilities, can increase your threat from
fire while you are overseas.
Three vital facts you should know about fire:
- It isn't usually fire that kills; it is the products of combustion - smoke, toxic gases, or superheated air.
- Fire travels fast - up to 6 metres per second.
- The critical hours for a house fire are 11 PM to 6 AM when most people are asleep.
This means you need to detect fire early, and you must move quickly when you do.
You and your family can avoid becoming a statistic if you:
- Install smoke detectors in your home.
- Create and practice a fire escape plan.
- Take fire preventive measures such as those listed in the next section.
Smoke Detectors
A smoke detector can mean the difference between life and death. They are inexpensive and are battery operated; they are not at
the mercy of sporadic electrical service. You should have one on every level of your home, particularly in the hallway outside
bedrooms. Test your detectors regularly, and replace the batteries as needed—usually twice a year.
Exit Drills
You and your family should create a fire exit plan together. Learn how to escape the house from every room. Locate two exits
from each bedroom. Designate a meeting place outside the house. Most importantly—especially if you have children - PRACTICE
YOUR PLAN!
Preventive Measures
Carelessness with cigarettes is the most frequent cause of house fires.
- Never smoke in bed!
- Open flames and sparks, of any kind, are dangerous.
- Don't place barbecue grills or other open flames on the balcony or near the house.
- Check for: faulty electrical wiring; overloaded circuits; faulty equipment, including cooking and heating appliances; leaking
propane tanks; overloaded or frayed extension cords; dirty chimneys and vents; and flammable liquids.
- Keep a fire extinguisher in the house, preferably one on every level but particularly in the kitchen.
- Teach older children and household help how to use the extinguisher.
Security Do's for Children
- Teach children never to admit strangers into the home.
- Teach children local emergency phone numbers, the family doctors number, and how to use the two-way radio. Make sure younger
children know their name, address, and phone number off by heart.
- Caution teenagers about “blind dates” or meeting anyone they do not know.
- Teach younger members of your family not to open mail or packages.
- Teach young children how to answer the telephone so that they do not give out personal information, such as home address,
absence of adults, etc.
- Teach children how to say no to strangers.
- Teach children how to exit the house in case of emergency.
- Teach children all about the “safehaven” or “safe room” and it's use.
Letter and Parcel Bombs
Letter and parcel bombs are generally “victim activated” meaning that a victim or intended target must activate the device by
opening it. They do not normally contain timing devices.
Bombs can range from the size of a cigarette package to a large parcel. Letter and package bombs have been disguised as letters,
books, lollies, and figurines. Delivery methods have included mail systems, personal delivery, or placement at the recipient's
site.
A letter or parcel bomb might have some of the following indicators:
- Suspicious origin—especially if the postmark or name of sender is unusual, unknown, or no return address is given.
- Excessive or inadequate postage.
- Off-balance or lopsided letter or package.
- Unusual weight for the size of the letter or package. Letters also may be unusually thick.
- Stiffness or springiness of contents. (When checking, do not bend excessively.)
- Protruding wires or components; unusual grease or oil stains on the envelope.
- Strange smell, particularly almond or other suspicious odors.
- Handwriting of sender is not familiar or indicates a foreign style not normally received by recipient.
- Common words or names are misspelled.
- Rub on or block lettering.
- Restrictive markings such as “confidential” or “personal” or an honorific title appended to the name of the addressee.
- Small hole in the envelope or package wrapping that could be a provision for an arming/safety wire.
- Rattling inside the envelope or package—possibly loose components of a device.
- Visual distractions (i.e., currency, pornography).
Never assume a letter or parcel has been processed by postal staff, often items will be placed in your letter box by individuals
who are not postal employees. The item may be stamped and marked, this is easily done. Also, postal staff do not always look
carefully at items, thousands of items pass through their hands hourly.
If you identify a letter or package as suspicious, don't let anyone near it. Notify your local police immediately. Leave the
letter or package in an open area, such as a courtyard, where it is easily accessible to bomb squad personnel. Never submerge
it in water.
Carjacking
- When in your car, always keep the doors locked. Any time you drive through areas containing stoplights, stop signs, or
anything that significantly reduces vehicular speed, keep your windows up.
- Leave ample space between your vehicle and the one in front of you, this leaves you room to escape if needed. If you are
approached by suspicious persons while you are stopped, do not roll down windows; drive away quickly.
- If you are being followed or harassed by another driver, try to find the nearest police station, hotel, or other public
facility. Once you find a place of safety, don't worry about using a legal parking space. Park as close as you can, and get
inside fast.
- If another driver tries to force you to pull over or to cut you off, keep driving and try to get away. Try to note the
license plate number of the car and a description of the car and driver. If this effort places you in danger, don't do it. The
information is not as important as your safety.
- If you are being followed, never lead the person back to your home or stop and get out. Drive to the nearest police station,
public facility, or government office. (You could verify surveillance by going completely around an arbitrarily chosen block.)
Always report these incidents to your local police or security company.
- If you are followed by or hailed by a Police Car, especially at night, and you have done nothing wrong then you do NOT have
to stop immediately. You are, by law, entitled to drive on until you reach an area you feel SAFE before stopping. You can also
call whatever emergency number is used in that country and advise them of your situation. If the car hailing you IS valid
then they will tell you so, if it isn't they will advise you what to do.
- If you are travelling alone and a car “bumps” into you, don't stop to exchange accident information. Drive on if possible to
the nearest service station or other public place to call the police.
- Never, ever pick up hitchhikers!
- When you park, look for a spot that offers good lighting and is close to a location where there are a lot of people. Lock
valuables in the trunk, and lock all doors.
- Extra precautions are necessary when shopping. If you take packages out to lock them in your trunk, then plan to return to
the stores to do more shopping, it may be a good idea to move your car to another section of the parking lot or street. The
criminal knows that you will be coming back and can wait to ambush you. By moving your car, you give the impression you're
leaving. If you think you are being followed, do not go back to your car. Return to the safety of the occupied shopping area or
office building and contact security or centre management.
- If you have car trouble on the road, raise your hood. If you have a radio antenna, place a handkerchief or other flag there.
When people stop to help, don't get out of the car unless you know them or it's the police. Ask the “good samaritan” to stop at
the nearest service station and report your problem.
- If you are in a parking lot or parked on the street and have trouble, be wary of personal assistance from strangers. Go to
the nearest telephone and call a repair service or friend for assistance. If you feel threatened by the presence of nearby
strangers, lock yourself in your car and blow the horn to attract attention of others.
Surveillance
The purpose of surveillance is to identify a potential target based on the security precautions that an individual takes, and the
most suitable time, location, and method of attack. Surveillance may last for days or weeks. Naturally, the surveillance of a
person who has set routines and who takes few precautions will take less time.
Detecting surveillance requires a fairly constant state of alertness and, therefore, must become a habit. A good sense of what is
normal and what is unusual in your surroundings could be more important than any other type of security precaution you may take.
Above all, do not hesitate to report any unusual event.
There are three forms of surveillance: foot, vehicular, and stationary. People who have well-established routines permit
surveillants to use methods that are much more difficult to detect.
If, for example, you leave the office at the same time each day and travel by the most direct route to your home or if you live
in a remote area with few or no alternate routes to your home, surveillants have no need to follow you all the way to your
residence.
You should:
- Vary your routes and times of travel.
- Be familiar with your route and have alternate routes.
- Pick another destination, at random, occasionally and go there instead.
- Check regularly for surveillance.
Stationary surveillance is commonly used by criminals planning home invasions. Most of this surveillance takes place near the
victim's residence, because that part of the route is least easily varied. People are generally most vulnerable in the morning
when departing for work because these times are more predictable than evening arrivals.
Many surveillance teams use vans with windows in the sides or back that permit observation from the interior of the van. Often
the van will have the name of a business or utility company to provide some pretext for being in the area.
Where it is not possible to watch the residence unobserved, surveillants must come up with a plausible reason for being in the
area. Women and children are often used to give an appearance of innocence. Try to check the street in front of your home from a
window before you go out each day.
If you suspect that you are being followed, drive to the nearest police station, fire station, or Post Office. Note the license
number, color and make of the vehicle, and any information printed on its sides that may be useful in tracing the vehicle or its
occupants.
Don't wait to verify surveillance before you report it.
Be alert to people disguised as public utility crews, road workers, vendors, etc., who might station themselves near your home or
office.
Whenever possible, leave your car in a secured parking area. Be especially alert in underground parking areas.
Always check your vehicle inside and out before entering it. If you notice anything unusual, do not enter the vehicle.
Household staff and family members should be reminded to look for suspicious activities around your residence; for example,
surveillance, attempts to gain access to your residence by fraudulent means, and telephone calls or other inquiries requesting
personal information.
Tell your household staff and family members to note descriptions and license numbers of suspicious vehicles. Advise them to be
alert for details. Household staff and neighbours can be one of the most effective defensive mechanisms in your home—use them to
your advantage.
While there are no guarantees that these precautions, even if diligently adhered to, will protect you from criminal activity or
violence, they can reduce your vulnerability and, therefore, your chances of becoming a victim.
Sexual Assault Prevention
Sexual Assault can happen to anybody, male or female, adult or child.
- NEVER GO ANYWHERE ALONE WITH A STRANGER OR SRANGERS.
- Be alert. Don't assume that you are always safe.
- Think about your safety everywhere, the best protection is to avoid dangerous situations.
- Trust your instincts. If you feel uncomfortable in any situation, leave.
- Always walk, drive, and park your car in well-lit areas.
- Walk confidently at a steady pace on the side of the street facing traffic.
- Walk close to the curb. Avoid doorways, bushes, and alleys.
- Be aware of vehicles moving slowly near you or coming slowly towards you.
- Wear clothes and shoes that allow freedom of movement.
- Walk to your car with keys in your hand.
- If you have car trouble, raise the hood and stay inside your car. If a stranger wants to help, have him or her call for help.
Don't leave your car.
- Keep your car doors locked and never pick up hitchhikers.
- Make sure all windows and doors in your home are locked, especially if you are home alone.
- Never give the impression that you are home alone if strangers telephone or come to the door.
- If a stranger asks to use your phone, have him wait outside while you make the call.
- If you come home and find a door or window open or signs of forced entry, don't go in. Go to the nearest phone and call your
security company or the local police. Better safe than sorry.
- Your local police will not think badly of you for practicing safety first.
If you are attacked
- Do not resist or struggle.
- If someone tries to take your bag or other personal belongings, let them. Items can be replaced - you can not.
- By all means scream, make lots of noise and attract attention. If you have a personal alarm, use it.
- Try to get a good description of offenders and report all incidents to the police as soon as possible.
- If the offender is still nearby, run away, get to a safe place and call the police, using the relevant emergency number.
- Get away as quickly as you can. Head towards a busy street, a shop, service station or police station if there is one nearby.
- Give the police as much information as possible - including for example, a full description of what has been stolen, a
description of offender(s), when and where it happened, where the offender is now, what direction they ran.
General Safety Hints.
Defense against dogs
When confronted by a threatening dog, our impulse is often to turn and run - the worst response, this movement triggers the
chase instinct in dogs.
(Not all dogs are threatening, some dogs just look threatening. A dog moving towards you growling, moving slowly,
staring at your eyes or in an agressive manner should be considered a threat)
- Stand very still and try to stay calm.
- Do NOT scream at the dog and run.
- Be aware of where the dog is. Look in its general direction, but do NOT stare into its eyes
(dogs view this act as an aggressive challenge).
- Let the dog sniff you.
- In a low voice say, "No! Go home!"
- Stay still until the dog leaves.
- Back away slowly until the animal is out of sight.
- If a dog does attack, try to "feed" it your jacket, equipment (briefcase, purse), anything other than skin to distract
the dog while you back slowly away towards safety.
- If you are knocked down or fall, curl into a ball and keep your hands over your ears, face, and neck. Try not to scream or
roll around as this tends to feed the frenzy.
- If you feel you 'MUST' (and you are able), violently forcing the animals front legs apart and backwards will, in most cases,
kill the animal. Remember, dogs are fast and when aggresive will attack the head and face, you must protect those areas at all
times and only defend yourself if you have no other choice. There are ways to stop a dog, your local Vet may be willing to advise
you on these.
Passport Security
Protect your passport
Your passport is the most valuable document you will carry abroad. It confirms your citizenship. Guard it carefully. Do not use
it as collateral for a loan or lend it to anyone. It is your best form of identification. You will need it when you pick up mail
or check into hotels, embassies or consulates.
When entering some countries or registering at hotels, you may be asked to fill out a police card listing your name, passport
number, destination, local address, and reason for travelling. You may be required to leave your passport at the hotel reception
desk overnight so it may be checked by local police officials. These are normal procedures required by local laws. If your
passport is not returned the following morning, immediately report the impoundment to local police authorities and the nearest
embassy or consulate. Do not wait another day, do not accept excuses from hotel staff, report the missing passport immediately.
This way you reduce the chances of your passport being copied or used illegally.
Passport fraud
Law enforcement records show that passports are sometimes used for illegal entry to countries or by criminals abroad seeking to
establish another identity. This can cause embarrassment to innocent citizens whose names become associated with illegal
activities. To protect the integrity of your passport and the security of the person bearing it, consular officers overseas have
found it necessary to take precautions in processing lost passport cases. These precautions may involve some delay before a new
passport is issued.
Safeguard your passport
Carelessness is the main cause for losing a passport or having it stolen. You may find that you have to carry your passport with
you because either you need to show it when you cash travellers checks or the country you are in requires you to carry it as an
identity document. When you must carry your passport, hide it securely on your person. Do not leave it in a handbag or an
exposed pocket. Whenever possible, leave your passport in the hotel safe, not in an empty hotel room or packed in your luggage.
One family member should NOT carry all the passports for the entire family.
A good safety hint is to Photo Copy your passport before leaving your home country, make several copies and always have one
in your wallet/purse and another in your luggage, this way if your passport is lost or stolen you at least have a copy
of what it looks like to show police. This may seem trivial but it can be a lifeline in some places AND can get you thrugh
the door of your home embassy.
Telephone and Mobile tips.
Using the phone
- do not advertise in the phone book that you live alone (initials and surname only).
- be cautious about information you divulge to strangers on the phone.
- if you own an answering machine do not leave a message that you are out and not able to answer the phone. Consider what you
are telling the caller!
- do not tell callers information that you live alone or you will be away.
- do not divulge private family or financial information.
- if you receive an obscene call, hang up. If the calls persist, contact your telephone company. If the obscene calls still
persist, contact police.
If you own a touch phone, key in the following emergency numbers:
- Relations, neighbours or close friends
- 000 or 999 (or whichever you use)
- Local Police
- Ambulance
- Local Fire Department
- Local Hospital
That way, they can be dialled by pressing one button.
Mobile phones
- Always activate the PIN access and Auto Lock features.
- Do not leave notes or calendar entries about times you will be away, especially if your phone has Blue Tooth.
- Never enter your home or work address into your mobile.
- Do not use first names in your contacts list, this tells anyone who finds or steals your phone a lot about you. Use initials
and surnames only.
- Do not store your ATM or Credit Card PIN numbers in your mobile.
- Program your 9 key to call Emergency when pressed and held. (Program this key to call your home number first and use it
several times, get used to doing it with your eyes closed or with your phone in your pocket/handbag before programming the
police number)
- Never leave your phone unattended, especially in cafes and restaurants.
What To Do If You Are Arrested
Foreign police and intelligence agencies detain persons for many reasons, often for no other reason than suspicion or curiosity.
The best advice is to exercise good judgement, be professional in your manner and remember the suggestions and hints in this
section. If you are detained or arrested for some reason, here are some points to remember:
- DO ask to contact the nearest embassy or consulate representing your country. As a citizen of another country, you
have this right; but that does not mean that your hosts will allow you to exercise that right. If you are refused or just
ignored, continue to make a request periodically until they allow you to contact your embassy or consulate.
- DO stay calm, maintain your dignity and do not do anything to provoke the arresting officer(s).
- DO NOT admit anything or volunteer any information.
- DO NOT sign anything. Often, part of the detention procedure is to ask or tell the detainee to sign a written report.
Decline politely until such time as the document is examined by an attorney or an embassy/consulate representative.
- DO NOT accept anyone on face value. When the representative from the embassy or consulate arrives, request, and be
satisfied with, identification before discussing your situation.
- DO NOT fall for the ruse of helping the ones who are detaining you in return for your release. They can be very
imaginative in their proposals on how you can be of assistance to them. Do not sell yourself out by agreeing to anything. If
they will not take no for an answer, do not make a firm commitment or sign anything. Tell them that you will think it over and
let them know. Once out of their hands, contact the affiliate or your embassy for protection and assistance in getting out of
the country.
- NEVER offer a bribe of any kind and do not 'GIVE' a bribe if asked. This rule is particularly important if you are
stopped by police or authorities in your car, or while travelling in any other form. If you ARE stopped in this way and you
feel you have been treated fairly and with courtesy, offering a gift is not considered offensive in most countries and will be
looked on with favour, however, use your descretion at all times and remember;
"IF IN DOUBT - DON'T".
Your security and personal safety, especially overseas, is "YOUR RESPONSIBILITY", not the responsibility of others.
Never assume that somebody else is looking after you, even consular and embassy staff. Always double check everything and
remember that overseas, the laws may not be what you expect. Always KNOW the laws of the country you are going
to - and the consequences of breaking them.
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